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FOR IMMEDIATE RELEASE: October 15, 2015
CONTACT: Shari Ireton, Incident Management Team Public Information Officer, firstname.lastname@example.org, 425-388-3377
Leslie Hynes, Incident Management Team Public Information Officer, email@example.com, (425) 551-1243
SNOHOMISH COUNTY, Wash. – Public safety leaders from across Snohomish County have voted to launch New World Systems (NWS), a new countywide public safety dispatch and records management system. The system will go live on the morning of Tuesday, October 27 for all of the 50+ first responder agencies. It has been more than 20 years since the county’s last overhaul of the CAD/RMS system (computer-aided dispatch/records management system).
Approval to go live with the system was finalized today at a meeting of representatives from all law enforcement, fire, EMS, corrections, and PSAPs (the public-safety answering points, or 911 dispatch centers) agencies.
“I look forward to a successful launch,” said Chief Bob Crannell with the Mill Creek Police Department at this morning’s meeting.
“That we are in unanimous agreement to go live is a tribute to the hard work by SNOPAC and SNOCOM,” said Chief Murray Gordon of the Everett Fire Department.
NWS will allow first responders to share information across Snohomish County jurisdictional boundaries. For example, an officer in Lynnwood would know a suspect had recently been arrested for a violent crime in Marysville. The previous technology developed by Northrop Grumman in the early 1990s does not support seamless sharing of information, which created “silos” of information in each jurisdiction.
Examples of the type data sharing NWS provides include:
Other technology improvements include:
HISTORY: The first computer-aided dispatch (CAD) system was launched in Snohomish County in the early 1990s. At that time, the county’s PSAPs, SNOCOM and SNOPAC, purchased the same software (Northrop Grumman) but different systems. In 1998, agencies purchased their own RMS, which had little or no interface with CAD. In 2009, SNOCOM and SNOPAC signed a contract with NWS.
The cost outlined in the contracts signed at the beginning of the project was $6.8 million for software licensing and implementation. In addition to these costs, each agency has related ancillary costs, such as covering overtime for training of commissioned personnel and upgrades to hardware (e.g. laptops).