IT Satisfaction Survey Results

What we heard in the comments:

  • Sometimes it takes a few attempts and follow up to get the job done
  • Advance communication about planned maintenance and outages is appreciated
  • Great services!!
  • Knowledgeable and friendly IT professionals
  • Communications needs be reader friendly and less technical
  • Technology Replacement Program (TRP) process has improved and more room to grow
  • Desire to have more training options for existing solutions and services
  • Better advertise what to expect and how long wait times might be