IT Satisfaction Survey Results
What we heard in the comments:
- Sometimes it takes a few attempts and follow up to get the job done
- Advance communication about planned maintenance and outages is appreciated
- Great services!!
- Knowledgeable and friendly IT professionals
- Communications needs be reader friendly and less technical
- Technology Replacement Program (TRP) process has improved and more room to grow
- Desire to have more training options for existing solutions and services
- Better advertise what to expect and how long wait times might be
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