Energy Assistance

The Energy Assistance Program is re-opened as of January 22, 2024.

Available services are described below.

Announcements & Program Updates

UPDATE: As of JANUARY 22, 2024:

The Energy Assistance Program is open for all types of utility assistance.

Hours and Location


Our office is open Monday through Friday** from 9:00 am to 4:00 pm, excluding holidays. We stop taking applications at 3:00 pm at the Energy Assistance office. **PLEASE NOTE: Our office is closed on Wednesdays. Staff will be available by phone, but the front desk will not be open to apply or submit applications directly to staff. The drop box is always available (Mon – Fri from 8:00 am to 5:00 pm).**

The phone line is open Monday through Thursday from 9:00 am to 11:30 am and 1:00 pm to 3:30 pm.


Our office is located at on the Lower Level of the Robert J. Drewel Building (3000 Rockefeller Avenue, Everett WA). The main entrance is located on Oakes Ave. Look for, "Human Services Oakes Avenue Entrance" on the glass doors.

Program Overview

The Energy Assistance Program provides a one-time per heating season assistance in paying the heat bill for eligible households. Benefits of the Energy Assistance Program include:

  • The program helps with all heat fuel types (oil, natural gas, wood, propane, and electric).
  • The program provides grants ranging from $200 to $1,500 (depending on income, household size, type of housing, and heat bill)
  • The program provides some heating system repairs for applicant owner.
  • Air Conditioners provided to recipients of a LIHEAP grant - based on availability.

Program Components

There are three Energy Assistance Program components. They are:

  • The Low-Income Home Energy Assistance Program (LIHEAP) helps with all fuel types and has a maximum benefit of $1,500. Program guidelines for the new season are at 150% of the Federal Poverty Guidelines (FPG).
  • The Puget Sound Energy HELP program helps with PSE clients only and provides a maximum benefit of $1,000. Program guidelines for the new season are at 80% of AMI (Area Median Income)
  • The Cascade Natural Gas - Cascade Arrearage Relief & Energy Savings (CARES). 

Income Guidelines beginning October 2023:

150% FPG
80% AMI

New Applicants:

The Energy Assistance Program opened October 2, 2023 for the 2023 - 2024 energy season. Please see the income guidelines (above) and how to apply (below).

To Apply Online


Additional documents available for download. 

Furnace Repair Owner Release - for homeowners only

Heat Included with Rent Document

RV Owners - Proof-Of-Residence

Apply Online Button

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Power Shut Off

Please apply online or call our phone line (see hours above). You may also come into the office to apply in person. Please note: we stop taking applications at 3:00 pm.


For the 2023-2024 heating season we are providing additional grants for past due balances under our LIHEAP Program.

  • Additional hardship benefits up to $500 - staff will determine if applicable. 
  • Portable Air Conditioners - if available. 

Conservation Education:

To learn more on how to conserve your energy usage, please visit:,, or your utility provider's website for information.

Additional Information

Please call our phone line at 425-388-3880 for current Energy Assistance Program information and updates.