Energy Assistance

The Energy Assistance Office is operating remotely for all services.  

Available services are described below.

Announcements & Program Updates

We are currently accepting applications for Puget Sound Energy and from applicants who are past due with their Water and Sewer Bills and we are accepting only LIHEAP and Cascade Natural Gas applications if:

  1. You have received a disconnect notice from your utility provider; or
  2. Your utilities have been turned off.

All applications will be reviewed by a representative daily.  Those that are in crisis will be contacted within 2 business days. Due to the volume of applications received by the Energy Assistance Program we will be closing for all programs except for PSE Help as of Friday, July 15, 2022 at 11:59 pm.

For all non-PSE applicants that not in crisis, we will reopen the program in October 2022.

Program Overview

The Energy Assistance Program provides a one-time per heating season assistance in paying the heat bill for eligible households. Benefits of the Energy Assistance Program include:

  • The program helps with all heat fuel types (oil, natural gas, wood, propane, and electric).
  • The program provides grants ranging from $100 to $2500 (depending on income, household size, type of housing, and heat bill)
  • The program provides some heating system repairs for applicant owner
  • Water & Sewer assistance for eligible clients (see Water/Sewer Assistance Program web page)

The Snohomish County Energy Assistance program message line is open Monday through Friday, 9:00 am to 4:00 pm, except for County holidays. 

Representatives will be available from 9:00 am - 11:30 am and 1:00 pm - 3:30 pm, Monday & Thursday, except for County holidays.

Program Components

There are three Energy Assistance Program components. They are:

  • The Low-Income Home Energy Assistance Program (LIHEAP) helps with all fuel types and has a maximum benefit of $2,500. Program guidelines for the new season are at 150% of the Federal Poverty Guidelines.
  • The Puget Sound Energy HELP program helps with PSE clients only and provides a maximum benefit of $1,000. Program guidelines for the new season are at 80% of AMI (Area Median Income)
  • The Cascade Natural Gas Washington Energy Assistance Fund (WEAF) has a maximum benefit of $500. Program guidelines for the new season are at 200% of the Federal Poverty Guidelines. 

Income Guidelines:


New Applicants:

For Phone Interviews

Our office still remains closed for in person appointments. Please call our main line for services at (425) 388-3880. Our hours for scheduling interviews will be Monday & Thursday 9:00 am - 11:30 am and 1:00 pm - 3:30 pm. 

The message line is available Monday through Friday between the hours of 9:00 am and 4:00 pm, except for County holidays.

Note: If you receive a DISCONNECT NOTICE, please contact your heating provider to discuss any concerns.

To Apply Online 


 You may now apply online for Energy Assistance if you reside in Snohomish County. Submit a secure online application and upload documents. All information is confidential and used only to determine eligibility.

Apply Online Button

                                                                                                    QR Code
                                                                                       Scatter chart, qr code

Description automatically generated

Power Shut Off

If your utilities have been shut off, please call our phone line at (425) 388-3880 so we can determine your eligibility as soon as possible. Our phone lines are open Monday through Friday 9:00 am to 4:00 pm, except County holidays.

If you received an overdue bill and/or disconnect notice, please call your heating provider to determine if you qualify for other assistance while you are waiting to apply for our programs.

Please be safe and stay healthy!


For the 2021-2022 heating season we are providing additional grants for past due balances under our LIHEAP Program.

  • Additional contingency benefits up to $500
  • Arrearage benefits up to $2,500
  • Water and Sewer assistance up to $2,500
  • Portable Air Conditioners 

Conservation Education:

To learn more on how to conserve your energy usage, please visit:,, or your utility provider's website for information.

Additional Information

Please call our Energy Line at (425) 388-3880 for current Energy Assistance Program information and updates.