About the Office of the Ombudsman

The Ombudsman serves as an independent and fair intermediary between Snohomish County citizens and their government agencies. The main role of the Office of the Ombudsman is to manage and investigate complaints and concerns involving Snohomish County agencies.

Snohomish County’s Office of the Ombudsman was established in 2014 and receives an average of 20 inquiries per month. In 2014, the Office of the Ombudsman handled a total of 133 inquiries.

This position is nominated by the County Executive and appointed by the County Council. The Ombudsman serves a one year term following the original date of appointment and thereafter two year terms for each reappointment by the County Council.