Citizen Public Advocate


What is the Snohomish Public Advocate's Office?



The Office of the Public Advocate assists in finding resolutions to public complaints and concerns involving Snohomish County government. 

This office is an independent entity and serves as an impartial intermediary between constituents and general Snohomish County government. 

The Public Advocate can conduct independent investigations into complaints; but does not determine outcome or overturn decisions. Its purpose/focus is to assist in finding a transparent and ethical solution for all parties involved.

Per County Code 2.11.030, the Office of the Public Advocate does not have any jurisdiction over the judicial branch of the county. The Public Advocate does not have the ability to provide legal advice or assistance with any legal matter.

When do I contact the Public Advocate’s Office?

It is important to first investigate all other alternatives before contacting the Public Advocate. This office is a last resource for those who need help resolving complaints. If you have not done so before contacting the Public Advocate, you may be redirected to the appropriate department/division.

How can the Office of the Public Advocate help me?

The Office of the Public Advocate is a free public service dedicated to finding resolution in conflicts with Snohomish County government agencies in a fair and impartial way. Although the Public Advocate cannot determine outcome or overturn decisions within Snohomish County government, they can work with departments and division management to determine if a possible alternative solution can be met. The Public Advocate is a knowledgeable resource for residents and can find the appropriate contact and resources within Snohomish County. 

Asistencia en Español disponible para esta oficina.

Can I remain anonymous?

Anyone utilizing the Office of the Public Advocate can remain anonymous if they contact the Public Advocate via phone or in person. Note that should you send an email or any printed item in contacting the Office of the Public Advocate, this is subject to the Public Records Act (Chapter 42.56 RCW) which can be released to a public request.

Who is the Snohomish County Public Advocate?

Gricelda Montes is the Snohomish County Public Advocate. Her role is keeping Snohomish County government transparent for its citizens. 

How do I contact the Public Advocate?

You may contact the Public Advocate, by calling or emailing her. To schedule an appointment, please call 425-388-3365 or email PublicAdvocate@snoco.org. An online contact form is also available. Para recibir ayuda en Español, llene este formulario y envíelo por correo electrónico a publicadvocate@snoco.org.